DaoAura (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.daoaurashop.com (the “Site”) or purchase our products. By using the Site, you consent to the practices described in this policy.


1. Information We Collect

 

1.1 Information You Provide to Us

 

We may collect the following information when you create an account, place an order, or contact us:

  • Contact information: name, email address, phone number, billing and shipping addresses;
  • Account credentials: username and password;
  • Payment information: credit card details and billing address (processed securely through our payment providers; we do not store full card numbers on our servers);
  • Order details: products purchased, transaction history, shipping preferences;
  • Communications: any messages, feedback, or customer support inquiries you send us.

1.2 Information Collected Automatically

 

When you visit the Site, we may automatically collect:

  • Device information: IP address, browser type, operating system, device identifiers;
  • Usage data: pages viewed, time spent on the Site, referring/exit pages, click patterns;
  • Location data: approximate geographic location derived from your IP address.

1.3 Cookies and Similar Technologies

 

We use cookies and similar tracking technologies (pixels, web beacons, local storage) to:

  • Remember your preferences and items in your shopping cart;
  • Understand how you interact with the Site;
  • Serve relevant advertisements and measure campaign performance;
  • Enhance site functionality and security.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.


2. How We Use Your Information

 

We use your information for the following purposes:

  • Processing orders: to fulfill purchases, process payments, arrange shipping, and send order updates;
  • Account management: to create and maintain your account, verify your identity, and provide customer support;
  • Communication: to send transactional emails, respond to inquiries, and (with your consent) send marketing messages and promotional offers;
  • Site improvement: to analyze usage patterns, troubleshoot issues, and enhance the user experience;
  • Security and fraud prevention: to detect and prevent fraudulent activity, unauthorized access, and other misuse;
  • Legal compliance: to comply with applicable laws, regulations, and legal requests.


3. How We Share Your Information


We do not sell your personal information. We may share your data with the following categories of third parties:

3.1 Service Providers

 
  • Payment processors (e.g., credit card networks, PayPal) to process transactions;
  • Shipping and logistics partners to deliver your orders;
  • Email and marketing platforms to send transactional and promotional communications;
  • Analytics and advertising providers (e.g., Google Analytics, Meta Pixel) to understand site traffic and optimize ads;
  • Hosting and IT providers that support the operation of the Site.

These providers are contractually required to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your data becomes subject to a different privacy policy.


4. International Data Transfers


We operate globally and may transfer your personal data to countries outside your country of residence, including the United States. These countries may have different data protection laws. When transferring data from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.


5. Data Retention


We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing and completing your orders;
  • Maintaining your account (until you request deletion);
  • Complying with legal, tax, and accounting obligations;
  • Resolving disputes and enforcing our agreements.

When data is no longer needed, we will securely delete or anonymize it.


6. Your Rights


Depending on your location, you may have the following rights regarding your personal data:

6.1 For Users in the European Economic Area (EEA) / United Kingdom

Under the GDPR, you have the right to:

  • Access your personal data and obtain a copy;
  • Rectify inaccurate or incomplete data;
  • Erase your data (“right to be forgotten”), subject to legal exceptions;
  • Restrict processing of your data under certain conditions;
  • Data portability — receive your data in a structured, machine-readable format;
  • Object to processing based on legitimate interests or for direct marketing;
  • Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact us at support@daoaurashop.com. We will respond within 30 days.

6.2 For Users in California (CCPA / CPRA)

California residents have the right to:

  • Know what personal information we collect, use, and disclose;
  • Delete your personal information, subject to exceptions;
  • Correct inaccurate personal information;
  • Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising;
  • Non-discrimination for exercising your CCPA rights.

We do not sell personal information. To opt out of targeted advertising, you may use the Global Privacy Control (GPC) signal in your browser or contact us directly.

6.3 For All Users

  • Unsubscribe from marketing emails: You can opt out by clicking the “unsubscribe” link in any promotional email or by contacting us. Transactional emails (order confirmations, shipping updates) will still be sent.
  • Access and update your account: You may review and modify your account information at any time through your account settings.


7. Children’s Privacy


The Site is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.


8. Data Security


We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (SSL/TLS), secure payment processing, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


9. Third-Party Links


The Site may contain links to third-party websites or services (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.


10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Material changes will be notified via email or a prominent notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DaoAura Email: daoaura827@gmail.com

Website: www.daoaurashop.com

This Privacy Policy is incorporated into and forms part of our Terms of Service.